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Certification Preparation
Empathy Training: How to Create an Empathetic Customer Experience

Empathy Training: How to Create an Empathetic Customer Experience

In this topic, learners are taught some strategies for creating an empathetic experience for the customer, such as how to begin or act at the start of the conversation, how to build rapport, and language tips for effective communication.

Información adicional

Audio Languages

Content Style

Primary Competency

Content Features

Course Text Languages

, ,

Subtitle Languages

American English, Canadian French, Latin American Spanish
Seat Time

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