Introduction to Digital Transformation

Digital technology is playing a huge role in the modern world. It’s changing the expectations for both customers and employees within an organisation. In particular, the Covid-19 pandemic shed light on the necessity of being digital.
To adapt to this, businesses must ensure they’re equipped to thrive in a digital environment. This has led to something called ‘digital transformation’, which is now crucial to the success and survival of a business.
In this course, we’ll look at the difference between digitisation, digitalisation, and digital transformation. Then, we’ll explore some key aspects of digital transformation and why it’s so important
The course finishes with some knowledge-check questions, to help you reflect on what you’ve learned.