Pronto Spanish for the Medical Front Office

Understanding Spanish is essential for any medical personnel working in a Spanish-speaking community. Medical personnels are responsible for interacting with patients who need medical assistance, interacting with consulting doctors and pharmaceutical representatives, and collecting patient information, billing, coding, and making appointments. Lack of basic knowledge in the Spanish language will not only be inefficient; but it can also be quite dangerous if you cannot understand what an incoming patient is trying to tell you. This Spanish lesson course will give you a competitive edge and help you deal with incoming patients. You will learn: Basic reception terms to greet patients and enquire as well as record their information Basic terms to handle insurance details Crucial phrases to note the patients’ physical state Crucial phrases to make appointments General medical terminology in Spanish This five-hour course will help you converse with Spanish speakers on the phone and in person. You will also be better able to appreciate the differences in the American-Spanish and Latino-Spanish cultures. This interactive course includes pictures, readings, native pronunciations, quizzes and even cultural tidbits along the way. Since this training is primarily geared towards medical professionals, you will learn basic vocabulary and training for insurance terms, receptions, registration, emergencies and common injuries, body parts and internal organs. Upon completion, you will be well-equipped to interact in Spanish at a professional level.