Handling Internal Complaints

Tired of people pointing fingers at someone else whenever there’s a problem? Say goodbye to the blame game and hello to a positive company culture! In this course, you’ll learn to build a company where everybody works toward solutions. You’ll recognize signs of insecurity that may lead to employee conflicts and complaints. You’ll also learn the steps to resolve issues before they get bigger. After this course, you’ll be equipped with strategies to resolve internal complaints and build a collaborative work environment.

This course is part of the Handling Complaints Pocketbook series, a series that provides tips and strategies for managing customer complaints.