Dealing with Complainers in the Workplace

Working with someone who constantly complains can take a toll on your energy. Such individuals tend to focus on the downsides of any situation and highlight issues without providing viable solutions. In this course, you’ll explore the characteristics of complainers and the impact their behavior can have on your team. You’ll also identify the four types of complainers, as well as effective strategies for managing complainers in the workplace. By the end of this course, you’ll be able to deal with complainers to keep your team on track.

This course is part of the Problem Behavior Pocketbook series, a series that provides tools and techniques for handling common behavioral problems in the workplace.