Understanding Competencies

If you’ve heard your people say they don’t know what’s expected of them or if your organization is struggling to find and keep the right talent, it may be time to begin using competencies in your organization. This course is part of the Competencies Pocketbook series, a series that provides tips and techniques on how to use compentencies to improve individual and corporate performance. In this course, you’ll learn how competencies are defined and the uses and benefits of competency frameworks for both employees and organizations. By the end of this course, you’ll know whether a competency framework can help your organization accomplish its goals.