Setting the Right Tone in Business Writing

Whether it’s an email, a presentation, or a simple text message, your words have the power to build bridges - or walls. So, how do you set the right tone in your business writing? In this course, you’ll learn how to build rapport in your communications through simple, personal touches. You’ll also learn how to express your emotions effectively with a few structured frameworks. Finally, you’ll discover tips to effectively influence, motivate, and engage your audience, no matter what type of writing you are doing. After this course, you’ll have a stronger communication toolkit that you can use to improve your professional relationships and business outcomes.

This course is part of the Writing Skills pocketbook, a series of courses that will teach you the fundamental skills you need to confidently write business communications like emails, reports, and more.