Handling Resistance to Change

As a manager, you often need to challenge the status quo - but you also need to make sure your team is on board with the changes. However, it’s natural for people to resist change at first. In this course, you’ll learn why people resist change, and what types of resistance you may encounter as you present new ideas. You’ll also discover how to identify covert and open disagreements when sharing your plans. Finally, you’ll learn strategies to extend your influence to overcome conflicting viewpoints or hesitation. After this course, you’ll have actionable approaches to manage many kinds of resistance and persuade your team to follow your lead.

This course is part of the Influencing Pocketbook Series, a series that explores tools and techniques for building rapport, handling resistance, and reaching a favorable decision.