Communicating with Senior Staff

Whether you work for an organization with a traditional hierarchy or one with a flatter structure, you will be interacting with senior staff in some capacity whether they initiate the communication or you do. Cultivating a friendly but respectful relationship is important. In this course, part of the Managing Upwards series, you will learn the basics of communicating with senior staff and how to run an effective meeting. When you schedule and conduct a meeting with them, you will need to consider timing, plan carefully, and stick to the allotted time. You will learn tips to impress and influence while meeting with senior staff and ways to avoid confusion and misunderstandings by enhancing your listening skills.