Using Emotional Intelligence to Communicate with Empathy

The nuances of emotional awareness may seem hard to grasp, but it just takes a little effort and understanding to make empathetic communication a habit. In this course, Dr. Sweta Chawla, an experienced Leadership Coach, will demystify this process. First, she will uncover the intricate processes of the brain and body during communication, emphasizing the impact of self-awareness. Next, she will address the challenges of discussing emotions, offering tools to enhance empathy skills. Finally, she will explore the significance of non-verbal cues in listening and the role of empathy in creating a safe, expressive environment. After completing this course, you’ll be adept at employing emotional intelligence to foster meaningful connections and provide effective support to others.