How to Tactfully Facilitate Difficult Conversations

Handling challenging conversations can be tough, but it’s not impossible all you need is the right skills for navigating these instances. In this course, leadership coach Sweta Chawla, will help you understand the complexities of interpersonal communication. First, she focuses on identifying the underlying issues in difficult conversations. Next, she will give you tools to discover the transformative power of curiosity in altering conversational dynamics. Finally, Sweta will explain how to manage emotional triggers and how to recognize motivation shifts. After completing this course, you’ll feel more empowered in discussions and will be adept at maintaining focus on their conversational goals.