Personal Development: Bring a Solution, Not Just the Problem

In this Bring a Solution, Not Just the Problem course, you will learn how to identify problems at work, but more importantly, how to help come up with solutions. Problems are unavoidable. Maybe you inadvertently sent a customer the wrong information. Or, maybe you noticed a colleague’s error. Reporting these mistakes is often essential to having them corrected in an efficient manner. However, going to your supervisor with nothing but an issue isn’t ideal. Your boss has a lot on their plate, and now you’re adding a problem on top of it.

In this course, you’ll learn to investigate why a problem occurred using the 5 Whys, and how to navigate when your boss doesn’t use the solutions you offer. The course features an engaging video with helpful graphics and additional student materials.