Organization: Voicemails

Phone calls may seem outdated, but knowing how to properly leave a voicemail and manage messages is critical for the administrative professional. In this course, Voicemails, we will introduce you to some strategies to ensure your messages leave a good impression and increase your chances of a positive response. We’ll discuss how to record a clear and professional voicemail greeting, the importance of leaving your contact information, and other details you should share. Learn useful tips for leaving a message, like preparing and rehearsing key points in advance and including an introduction. We’ll review the importance of tone of voice and using a smile while speaking to ensure you convey a welcoming tone.

Part of the series called Organization, this course includes a video lesson, downloadable student materials and a short online quiz to check your comprehension of the course.