Conflict Resolution for Beginners

How often have you heard someone say that they hate conflict? Or how often have you avoided conflict yourself? While it may seem good enough to just smooth out or gloss over conflicts, in the workplace avoiding conflict can easily escalate into bigger and more consequential problems. In this course taught by conflict resolution strategist Lynne Maureen Hurdle, you’ll begin to solve your conflict avoidance problems. you’ll learn why facing disputes head-on is so important and come to understand why you may have negative associations with conflict. you’ll also gain concrete strategies to become a better listener and communicator, as well as how to accomplish that essential task of reaching a resolution. Starting today, you’ll be prepared to keep conflict from derailing your projects or disrupting your team dynamics any longer.