Bank Secrecy for Frontline Employees: Who Is a Customer and How Do You Prove It?

In our course, Bank Secrecy for Frontline Employees: Who Is a Customer and How Do You Prove It?, we discuss the key differences between customers and consumers in the financial world. In the most general terms, a customer is someone who has an account with your bank, and a consumer is someone who does not. We’ll talk about the use of Customer Identification Programs (CIP), and which information you will require from a customer opening an account with your bank.

Part of our Bank Secrecy for Frontline Employees series, this course contains a short video presentation, downloadable student materials for future reference, and a quick exam to test your knowledge.