Customer Service: 03. Helping Customers Decrease Expenses

In our Customer Service: 03. Helping Customers Decrease Expenses course, we’ll briefly go over the strategies you can use to help your customers decrease their expenses. To begin, we’ll go over the five key points that make up business expenses and discuss the largest expenditures for any organization, which are cost of goods, cost of labor and direct expenses. We’ll also present best practices you can use to help reduce those costs for your customers.

Part of our Customer Service series, this course includes a video presentation, downloadable supplementary material and a post-assessment quiz to review what you’ve learned.