Crisis Management: 06. Media Inquiries During a Crisis

Being able to communicate effectively with the media is an essential part of managing a crisis within your company and helps you control public opinion. Our Crisis Management: 06. Media Inquiries course helps show you how. In this course, we will begin by reviewing best practices when it comes to handling media inquiries, including the importance of having a crisis communication plan and team and how to create one. We’ll also provide tips on how to choose a spokesperson and go over how to get everyone on the same page. Part of the Crisis Management series, this course also reviews how to effectively relay information to the media, how to manage your organization’s social media channels and we’ll also provide additional communication tips to help you guide your company through a crisis should one occur. Included in this course is a video presentation, downloadable supplementary material and a post-assessment quiz to test your knowledge.