Selling Skills: 02. Closing the Sale

Selling Skills: 02. Closing the Sale is an elearning course that outlines the critical steps required to reach a successful close. At closing, it can seem that you and your customer are pitted against each other. But what if you took off the gloves and adopted a different perspective, and role? What if you were just simply guiding them through a path to met needs and benefit realization? And it was almost as if you were giving them a “gift” in the close? This course outlines each critical step required to reach a successful close, including gauging a customer’s interest through body language like the nod momentum. You’ll learn about the 3 types of closes - the direct, choice and urgency close - and how each is appropriately used.

Part of a series about Selling Skills, the course includes a video with audio narration and downloadable materials. A quick quiz is provided to test retention of key takeaways.