Selling Skills: 03. No, But, If ‚Ñ¢

Selling Skills: 03. No, But, If is an elearning course that demonstrates how you can effectively say no to a customer, while still landing that big sale. In this course, you’ll learn how the word no, traditionally seen as a negative in sales, can be a game-changer in a positive way, provided it is followed with a response about what you are prepared to do for a customer. We’ll show you how a little give and take between you can lead to a win-win situation.

Part of a series about Selling Skills, the course includes a video with audio narration and downloadable materials. A quick quiz is provided to test retention of key takeaways.