Stopping the Drama

In the elearning course, Stopping the Drama, we’ll discuss the negative effects of drama on the workplace and provide solutions on how you can put an end to the conflicts. We’ll discuss the impact of drama - how it can affect your bottom line, interrupt calls and meetings, and stifle employees, ultimately forcing them to move on. We’ll also discuss methods you can use to stop drama by keeping a cool head, using an escape phrase, and counting to three before reacting to avoid lashing out.

The course, Stopping the Drama, includes a video lesson, downloadable student materials and a short online quiz to check your comprehension of key points.