THE Answer for Business Success

There are many answers to the question of what leads to business success, and we’ll explore them in the elearning course, THE Answer for Business Success. In this course we’ll discuss common answers to this question such as leadership, empowering ground-level employees, being customer-focused, and basing success on product quality. We’ll then look at the three major components you can combine for business success - The Baldridge Criteria for Performance Excellence, Continuous Process Improvement, and The Balanced Scorecard - and explain how each of them contribute to success.

THE Answer for Business Success includes a video lesson, downloadable student materials and a short online quiz to check your comprehension of the course.