Tel-Sell: 02. Engagement Techniques

In Tel-Sell: 02. Engagement Techniques, we’ll keep adding to your sales toolkit to help you drive customer engagement in non-face-to-face business discussions. In this course, we’ll walk through some specific techniques that will grab your customer’s attention and engage them in a two-way conversation.

Developing these skills is crucial for you, as a salesperson, to motivate a favorable buying decision. You’ll also learn about the four key behaviors that contribute to sales success. This course is delivered in the form of a video with narration and helpful illustrations throughout, and is the second in our Tel-Sell series.