The 4 P’s For Creating Loyal Customers

This elearning course, The 4 P’s For Creating Loyal Customers, highlights a comprehensive approach to customer service to help you build long-lasting, fruitful relationships with your company’s patrons. In this course we’ll explain how products and services, processes, performance, and people (The 4 P’s) all work together to enhance the customer experience and ultimately boost your bottom line. Once you’ve completed this course you can start making the strategic improvements necessary to keep valuable customers coming back.

The 4 P’s For Creating Loyal Customers includes a video lesson, downloadable student materials and a short online quiz to check your comprehension of the course.