The Sales Process: 01. Building A Sales Process

Learn to turn prospects into customers in the elearning course, Building A Sales Process. In this course we’ll review how following a systematic series of steps - a sales process - can help your business convert prospects into buyers. We’ll discuss the steps involved in a sales process, the various formats you can use, and cover some dos and don’ts for building your own. Finally, we’ll touch on CRMs and metrics and discuss how these work within a sales process.

Part of our series about The Sales Process, this course includes a video lesson, downloadable student resources and a short online quiz to check your comprehension of the material.