Working Virtually: Building and Maintaining Sales Relationships

If you work in sales, you may find remote work particularly challenging. In this elearning course, Building and Maintaining a Sales Relationship, you will learn how to communicate with customers and add a human touch to your digital relationships. In the course, will discuss the impact of the digital world on sales, why people are sometimes reluctant to engage in digital sales, and share strategies like using thank-you notes to make the experience more personal for your customer. We will also talk about using social media to create a positive brand impression, how to set up contact points with customers, and when it is imperative to have a personal interaction in the digital world.

Part of our series called Working Virtually, this course includes a video, downloadable student materials and an online quiz to check your comprehension of the subject.