Working in Retail: 04. Who is Your Customer? – I’m Just Looking

Discover what a customer is really saying when they decline your assistance or reply that they’re just browsing with our Working in Retail: 04. Who is Your Customer? – I’m Just Looking course. Being rejected by a customer can be discouraging, but this course aims to lessen the blow. In the course, we’ll provide valuable advice on what browsing customers really want and how to keep the conversation flowing naturally without driving them out the door.

Part of our Working in Retail series, this course features a video presentation and downloadable material that highlights key points for future reference.