Fair Housing for Maintenance Staff

The actions and statements made by your staff can have fair housing consequences, even if they had good intentions. It’s important that the team understands their responsibilities and how to apply best practices in their day-to-day tasks. Far too many housing providers are unaware that maintenance professionals require fair housing training as much as any other position in the industry. These employees often interact with residents more than leasing or management and can become the front lines of your property or company. Your maintenance team needs to understand how to recognize a potential fair housing issue, respond appropriately, and properly document and report to the right person. Make sure your staffing professionals have the tools they need to succeed.