The Power of the Unspoken Word for Property Managers

Body language is the unspoken words of communication. Quite often, it is what you don’t say that really matters! More than 55% of what is communicated is with unspoken words, such as posture and facial expressions. People reveal their true feelings and emotions via body language, often without even realizing it. Join this informative session to learn how to use these unspoken signs to your advantage.